Privacy Policy | Springloop

Last updated: 23 April 2026

1. Introduction

This Privacy Policy explains how Motivoriginal Lda ("we", "us", or "our") collects, uses, and protects personal data when you use Springloop (the "Platform").

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

2. Data Controller

For most personal data processed through the Platform:

  • Motivoriginal Lda acts as the data controller for account and platform-related data
  • Users who host sessions act as data controllers for recordings and participant data within their sessions

Contact details:

Motivoriginal Lda

[Insert Address]

[Insert Email Address]

3. Personal Data We Collect

3.1 Account Information

  • Name
  • Email address
  • Account credentials

3.2 Usage Data

  • Session activity (e.g., sessions joined, duration)
  • Device and browser information
  • IP address
  • Log data

3.3 Payment Data

Payments are processed by third-party providers such as Stripe.

We do not store full payment card details.

We may store:

  • Payment status
  • Transaction identifiers
  • Subscription details

3.4 Recording Data

If recording is enabled, we may process:

  • Audio and video streams
  • Chat messages
  • Session metadata (time, participants, duration)

4. How We Use Personal Data

  • Provide and operate the Platform
  • Process payments and manage subscriptions
  • Deliver recordings and session assets
  • Analyze usage to improve product performance
  • Send service updates, notifications, and reminders
  • Provide customer support

5. Legal Basis for Processing

We process personal data under the following legal grounds:

Performance of a contract (providing the Platform)

Legitimate interests (improving services, preventing fraud)

Consent (storing recordings, marketing communications)

Legal obligations (tax, accounting, compliance)

6. Data Sharing & Transfers

We only share personal data with:

Service providers (hosting, payment processing, analytics)

Professional advisors (legal, accounting)

Authorities when required by law

Transfers outside the EU/EEA are protected with appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data for as long as necessary to provide the Platform, comply with legal obligations, and resolve disputes.

Users may request deletion of recordings or participant data through the account holder.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion or restriction of processing
  • Object to processing based on legitimate interests
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us using the details above.

9. Security Measures

We implement technical and organizational measures to protect personal data, including encryption, access controls, and regular security reviews.

10. Children's Privacy

The Platform is not intended for minors under 16. If we become aware that a minor's data has been collected without consent, we will take steps to delete it.

11. Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform.

12. Contact

If you have questions or requests regarding this Privacy Policy, you may contact us at:

Motivoriginal Lda

[Insert Address]

[Insert Email Address]